Summary/Objective:

Leads a high performing team of rehabilitation professionals, evaluates their performance, and coaches and supports the team to ensure the delivery of quality rehabilitation services that are designed to prepare individuals with significant disabilities to seek, secure, and sustain competitive integrated employment outcomes.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Creates and maintains a high-performance environment characterized by positive leadership, ethical decision-making, effective case management that safeguards client welfare, a strong team orientation, and a culture focused on the individual's seeking assistance from GVRA/VR.

2. Plans and organizes the team's work to meet the organization's goal of assisting persons with disabilities to work.

3. Analyzes and assesses the effectiveness of existing services and systems to ensure the identified outcome measures are achieved by the team.

4. Assures team compliance with policies, appropriate documentation, and reporting requirements.

5.Builds and encourages a cooperative team oriented environment with other teams internally, with other agencies, and providers.

6. Creates and maintains positive working relationships with community, partners, providers, businesses, advocacy groups, and core Workforce partners.

7. Develops and administers budgets; including the unit's work and case service funds to meet the organization's objectives.

8. Facilitates communication within the agency on a specific case level as well as on a procedural and polity level.

9. Interviews, hires, directs, trains and evaluates the performance of, and when necessary, initiates the disciplinary process of rehabilitation employees.

10. Leads and administers quality delivery of the rehabilitation process to potentially eligible students and Vocational Rehabilitation clients.

11. Manages human resources and directs administrative activities for team of vocational rehabilitation employees.

12. Monitors and tracks budgetary compliance.

13. Plan, administers, and maintains the operation of vocational rehabilitation services consistent with GVRANR standards.

14. Develops and conducts quality assurance case reviews for specific initiative compliance.

15. Reviews new and current programs to determine their efficiency, effectiveness, and compliance with GVRANR policy and procedures, as well as state and federal regulations.

16. Coordinates with state-wide coordinators and managers to facilitate quality provision of services.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Competencies:

1. Collaboration Skills.

2. Communication Proficiency.

3. Project Management.

4. Presentation Skills

5. Personal Effectiveness/Credibility.

6. Leadership.

7. Diversity and Inclusion

8. Performance Management

Required Education and Experience:

Bachelor's degree in a related area from an accredited college or university and three

(3) years of job-related subordinate management experience in a human service delivery program

OR

Certification and two (2) years of job-related subordinate management experience in a human service delivery program

OR

Two (2) years of experience at the lower-level Mgr. 1, Social Svcs (SSM010) or equivalent position.

Preferred Education and Experience:

Preference will be given to applicants who, in addition to meeting the required education and experience, possess one or more of the following:

Certified Rehabilitation Counselor credential in good standing.

Five or more years of experience as a counselor in a clinical setting.

Five or more years of experience managing a caseload or complex projects.

Two years or more experience in a Vocational Rehabilitation setting responsible for complying with federal regulations.

At least 2 years of supervisory experience as a clinical supervisor or working as a lead counselor.

Supervisory Responsibility:

This position manages a team within the department and is responsible for the performance management and hiring of the employees within that team.

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers and smartphones.

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Working Conditions:

Incumbents working in this job perform duties in an office setting. This is a 40-hour workweek requirement. The position may involve managing a high-volume workload and demands a high level of accuracy while working with deadlines. Regular attendance is an important part of being successful in this position. Reasonable accommodations can be made available to qualified individuals upon request.

Position Type and Expected Hours of Work:

This is a full-time position. Days and hours of work are Monday through Friday, 8:30a.m. to 5 p.m. This position occasionally requires long hours and weekend work.

Travel:

Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected.

Additional Eligibility Qualifications:

None required for this position.