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Reemployment Services and Eligibility Assessment (RESEA) Coordinator (Employment Services Specialist 1)

Job Code: SSP090

Pay Grade: F

The Georgia Department of Labor is currently seeking a qualified applicant to be considered for DOL Services Specialist/ Reemployment Services and Eligibility Assessment (RESEA) Coordinator position at the Atlanta Career Center.  

The RESEA program requires employees to work in specific geographic areas/designated career centers.

The position is located at 223 Courtland Street NE, Atlanta, Georgia, 30303.

JOB SUMMARY 

The Georgia Department of Labor (GDOL) is transforming into a forward-thinking, future-focused, and resilient organization — one that anticipates change and leads with purpose. As part of this transformation, we are building a more connected and collaborative organization where information flows quickly, awareness is shared, and teams seamlessly work together. This modern, adaptive approach strengthens our ability to respond to emerging needs, serve the public more effectively, and create meaningful impact. Join us and be part of GDOL's mission-driven team shaping the future.

The Reemployment Services and Eligibility Assessment (RESEA) Coordinator, under supervision, provides career development and assessment services, job-training assistance, and/or other employment related services. This position emphasizes compliance, documentation, and participant support, ensuring program effectiveness and adherence to state and federal requirements.

Essential Function and Responsibilities

• Working in a designated career center, incumbent provides career development and assessment services, referrals for job-training assistance, and/or other employment-related services.
• Coordinates with partner agencies to identify workshops and presentations, job readiness events, or job fairs and hiring events for participants to attend.
• Establishes and maintains professional working relationships with local partner agencies and employers to develop both referral and job opportunities for participants.
• Evaluates application information and determines initial or ongoing program eligibility.
• Performs job counseling with applicants to identify their abilities, needs, interests, and values in relation to job and career opportunities.
• Provides career development and assessment services to clients for the purpose of matching their application skill sets to vacancies.
• Performs a variety of professional functions related to the processing of unemployment insurance claims.
• Reviews and confirms claimant eligibility for RESEA services under state and federal guidelines.
• Verifies profiling outcomes and ensures participants are scheduled accurately for initial and subsequent appointments.
• Conducts barrier assessments with claimants and document findings in case management systems.
• Develops Individual Reemployment Plans (IRPs) to track identified barriers and planned referrals.
• Refers participants to appropriate partner agencies (WorkSource Georgia, training providers, or community organizations) for services.
• Monitors attendance, reschedules, and compliance with program requirements.
• Maintains accurate case notes and documentation to support ETA 9128/9129 reporting.
• Supports audits, quality reviews, and performance monitoring.
• Collaborates with UI staff on issues of claimant non-compliance.
• Receives additional training, as required, to gain full proficiency and experience in all areas.
• Performs other related duties as assigned.

Required Qualifications

• High school diploma or GED and two years of related experience or associate’s degree

Preferred Qualifications

• Experience working in employment services
• Experience working in customer service
• Excellent communication skills
• Ability to work independently
• Experience with unemployment insurance (UI), workforce development, or case management programs
• Strong interviewing and assessment skills for identifying participant barriers
• Proficiency in Microsoft Office Suite and case management systems (WorkSource Georgia or GeoSolutions preferred)
• Ability to manage multiple priorities while ensuring accuracy and compliance
• Case management experience
• Problem-solving and resourcefulness

WHY YOU SHOULD APPLY

The State of Georgia and Georgia Department of Labor offers a generous benefit program with wide variety of available choices:

• Retirement and Savings Plans
• Health Insurance (multiple plans)
• Flexible / Voluntary Benefits
  • Flexible Spending Accounts (healthcare and dependent care)
  • Dental
  • Vision
  • Life
  • Disability
  • Long Term Care
  • Legal
• Paid Time Off
  • 13 Holidays
  • Annual Leave
  • Sick Leave
  • Other Leave, including Parental Leave
• Employee Assistance Program
• Employee Discounts
• Employee Purchasing Program

ADDITIONAL INFORMATION:

In addition to a competitive salary, the Georgia Department of Labor offers a generous benefits package, which includes employee retirement plan; paid holidays annually; vacation and sick leave; health, dental, vision, legal, disability, accidental death and dismemberment, health and child care spending account.

The Georgia Department of Labor is an equal opportunity employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, genetic information, disabled veteran, veteran of the Vietnam Era, or citizenship status (except in those circumstances permitted or mandated by law). 

Because of the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification. This posting may close at any time prior to the posted close date, once a suitable applicant pool is identified.

Please complete the application in its entirety. Your attached resume does not replace an incomplete work experience submission.

Minimum Qualifications:

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.