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Administrative & Operations Support
Community Affairs, Georgia Department of - DCA


The Georgia Department of Community Affairs (DCA) is a State agency dedicated to partnering with communities to help create a climate of success for Georgia's families and businesses.  DCA offers a fast paced, challenging and dynamic environment that requires attention to detail, pride in quality of work, and the ability to work as a versatile team player. 


To help build strong, vibrant communities.


For Georgians of today and tomorrow to have the opportunity to live and work in thriving communities.


We are a diverse team of highly competent and committed professionals who strive to help people and communities thrive through technical expertise, innovative thinking and a passion for making a difference.  Team members are at their best when collaborating and supporting each other as they perform challenging and dynamic work.   


Position Description:


Job Description: The Georgia Department of Community Affairs (DCA) is seeking four (4) Outreach Coordinators to join our Georgia Rental Assistance (GRA) Program team and provide marketing and outreach services in four (4) locations:  Athens-Clarke County/North GA, Columbus-Muscogee County, Macon-Bibb County and Albany. This position will provide an opportunity to assist in the swift and precise statewide dissemination of valuable information regarding the $552 million in rental assistance from the Federal Emergency Rental Assistance Program. The funds will be used to help individuals, families, and landlords with rental and utility payment assistance who have gotten behind due to or during the COVID-19 pandemic. Funding assistance will be distributed directly to landlords, tenants and utility companies on behalf of the tenants (renters). This position will report to the GRA Outreach Manager and will work alongside the GRA Program teams, marketing assistants and in coordination with the DCA Marketing and Communications staff.


The employee will work up to 40 hours/week with occasional evening/overnight events. Orientation will take place at the Georgia Department of Community Affairs, Central Office, 60 Executive Park South, NE, Atlanta, GA 30329, however, the employee will work within one of the following service areas:  Athens-Clarke County/North Georgia, Columbus-Muscogee County, Albany or Macon/Bibb County.  Masks and COVID-19 protocols are encouraged.  Duties will require in-office presence and off-site travel.


Responsibilities include (but are not limited to):


  • Undertaking daily administrative tasks to ensure the functionality and coordination of GRA program outreach activities
  • Facilitating outreach meetings & event coordination
  • Performing outreach and marketing research
  • Supporting GRA program staff to organize various projects
  • Designing DCA-branded outreach materials such as brochures, graphics, flyers, videos, and logos
  • Staffing outreach requests from local governments, partner agencies and other community-based organizations
  • Developing outreach material for projects such as emails, press releases, and blogs
  • Composing and posting online outreach-related content on DCA’s website and social media accounts
  • Attending regularly scheduled staff meetings
  • Performing other duties as assigned


Knowledge, Skills, & Abilities:


  • Excellent communication and public speaking skills
  • Excellent knowledge of Microsoft Office Suite (Outlook, Teams, Word, Excel, PowerPoint)
  • Proficiency in Adobe Creative Suite (InDesign, Photoshop, Illustrator, Premiere Pro, Acrobat) is highly desired
  • Ability to provide direction and technical assistance to local communities on DCA's housing programs, services and activities
  • Ability to identify local opportunities, resources and needs that can be met by the programs and services available at DCA
  • Ability to work autonomously and efficiently while being a good steward of the state's resources



Minimum Qualifications:


Bachelor's degree in communications, marketing, public relations and/or a business curriculum or related field from an accredited college or university OR Associate's degree in communications, marketing, public relations and/or a business curriculum or related field from an accredited college or university AND Two years of experience performing communications, marketing, public relations and/or business-related functions OR High School diploma or GED AND Four years of experience OR One year of experience required at the lower level Program Specialist 2 (GSP091) or position equivalent.


Preferred Qualifications:


Preference will be given to applicants who in addition to meeting the agency specific minimum qualifications possess at least one of the following:


  • Knowledge of local government operations
  • Excellent presentation and public speaking skills
  • Knowledge and experience with Office software products


 NOTE: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, age, disability, protected veteran status, or any other characteristic protected by law. All qualified applicants will be considered but may not necessarily receive an interview. Due to the large volume of submissions received by this office, information concerning application and/or interview status cannot be provided.  Selected applicants will be contacted for next steps in the interview process.  Applicants who are not selected will not receive notification.  This position is subject to close at any time once a satisfactory applicant pool has been identified.


DCA is an Equal Opportunity Employer. If you need an accommodation for an interview, please contact the Human Resources Office at (404) 679-4845


Hiring is contingent upon satisfactory results of employment verification, background, criminal records investigations and motor vehicle reports.


This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer as the needs of the business and requirement of the job change.


Further, this position is a Section 3 Covered Position under the HUD Act of 1968 and individuals who are Section 3 Residents and/or related Business Concerns are encouraged to apply.


Working Conditions (travel, hours, environment)

This position is salaried, including hours which exceed eight hours in a day or forty hours in a week.


Physical/Sensory Requirements

Sedentary Work – Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects.  Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time.

Bachelor's degree in a related field from an accredited college or university AND One year of related experience OR completion of an apprenticeship/internship that sufficiently supplied experience to understand the basic principles relevant to the major duties of the position OR any other combination of education and professional experience that provides the requisite knowledge, skills and abilities to successfully perform the job.

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