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Agency:

Augusta Technical College

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Job Description:

JOB SUMMARY

Assists in the administration and proctoring of testing for the Testing Center.

MAJOR DUTIES

• Prepare the testing center for testing candidates prior to candidates’ arrival.

• Check in testing candidates, verify identification, and explain the exam process.

• Monitor the testing candidates to ensure integrity of the testing center is maintained.

• Comply with all testing procedures and strictly adhere to company policies using careful judgment.

• Works closely with the Information Technology Department, Pearson VUE and ETS exam sponsors to troubleshoot and fix technical issues.

• Complete light housekeeping duties such as sanitizing keyboard and testing equipment after each candidate has finished their exam.

• Report all incidents by completing an Incident Report with the exam sponsor.

• Assists with greeting test takers, ensuring verification of identify, launching computerized tests, monitoring testing session, and providing results.

• Assists in completing required documentation following each testing session.

• Maintains confidentiality of assessment results.

COMPETENCIES

Knowledge of software installation, maintenance, troubleshooting of computer/network hardware and software. Knowledge of proctoring electronic and paper test, interpersonal and customer service skills, oral and written communication skills, decision making and problem- solving skills.

MINIMUM QUALIFICATIONS

A minimum of an Associates’ Degree from a regionally accredited post-secondary institution. Must be able to pass the Pearson VUE Test Certification exam. The ideal candidate must have a valid Driver’s License and be willing to travel and proctor assessments at the Georgia Correctional facilities.

PREFERRED QUALIFICATIONS

A minimum of two years’ related experience or experience using computers in an educational or office setting. Experience with internet, email, and excellent communication skills are required.

Minimum Qualifications:

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.